MAKE A PAYMENT
OUTAGE CENTER
START SERVICE
RESIDENTIAL RATES
COMMERCIAL RATES
HELPFUL RESOURCES
REBATE PROGRAMS
SAFETY TIPS
DIG SAFE
EMERGENCY PREP
STREETLIGHT REPAIR
SOLAR POWER
FOLLOW US ON FACEBOOK
Follow us to get the latest updates from MMLD right in your feed.
Hello Merrimac! We’ve had a few more questions about the $5.50 reimbursement for signing up for paperless and autopay. If you look at your latest bill that is due November 30th, which was autopaid on the 15th, you will see a balance forward of -$5.50. This amount is the reimbursement of the 11 months of ACH charge.
November 2023, there will be no charge for the ACH check. Please keep in mind that you will see the .50 cents charge on your bill until next November - the $5.50 is an upfront reimbursement.
As always, we’re here at Merrimac Light Department if you ever have any questions, or need assistance finding the reimbursement on your bill. Thank you for your patience as we offer this new service to our customers. You agreeing to this service is saving the Light Department substantial funds and allows us to keep the rates as low as possible. Thank you! ... See MoreSee Less
Comment on Facebook
Getting prepared for the tree lighting! Join us Sunday, December 4th for the tree lighting following the 29th Annual Holiday Parade. There will be crafts for kids, a visit from Santa, and more! We hope to see you there! 🎄 ... See MoreSee Less
Comment on Facebook
We have always the prettiest tree around! 🥰
Is there gonna be hot chocolate
Hello Merrimac Customers!
Thank you for all the positive feedback regarding the new billing system. We've also had some questions we'd like to address:
Q: There used to be a notice on the bill that stated if you were enrolled in AutoPay. Has that gone away?
A: Future bills will note that you are enrolled in autopay and the discounted payment will be paid automatically on the 15th of the month. We forgot to add this item when designing the bill but it will be on them going forward.
Q: Look of the bills are great but what about the expense?
A: Not only are the new bills less expensive, even with color printing, they're also easier to read and have been approved by the American Disability Association.
We appreciate all the feedback, ideas, concerns, and suggestions. We will work to address all of them and post our findings online. Our customers are our top priority, and we are here to provide you safe, reliable and low cost service. Thank you! ... See MoreSee Less
Comment on Facebook
🤔🤔 is the meeting still on for 11/16/2022 for 6pm @ the Merrimac police station?
Merrimac Municipal Light Department wants to recognize our veterans and their families for their service on this Veterans Day. We will be closed tomorrow, November 11th in observance of Veterans Day. ... See MoreSee Less
Comment on Facebook
We get fee electricity that day?????
Tis the season! We're taking advantage of the warm weather to decorate downtown with bows and ribbons in preparation of the tree lighting and Santa parade. ... See MoreSee Less
Comment on Facebook
Great job guys
Thank you.
Good afternoon, Merrimac! We have received several comments about paper bills, so we just wanted to clarify a couple things.
First we have received several comments regarding the bill’s new appearance. We designed it to be brighter and easier to read, with clear dates outlining discount and final payment amounts.
merrimaclight.com/reading-your-electric-bill/
We also received concerns about the date bills were received. Bills can periodically be late, as the post office is slower during election season and holiday season. We want to remind our customers that your bill is available to view online after the first of the month. You do not need to register for invoice cloud or sign up for autopay to pay online, you just need to enter your account number. If you're already enrolled with autopay, then you don't need to sign in to pay your bill, it will be deducted automatically.
You can view your bill online any time by going to merrimaclight.com/ and clicking on the View/Pay Bill link in the top menu.
As always we are at the office Mon through Fri 7:30am until 4:00 call or stop by if you need further assistance. Thank you! ... See MoreSee Less
Comment on Facebook
They look nice 👍
Timothy Belley
Haven't received your monthly utility bill yet? Sorry, the Post Office is very busy processing mail-in ballots and campaign mail. You can view your bill online any time by going to Merrimaclight.com and clicking on the View/Pay Bill link on the top menu.
If you click on the View/Pay Now button you may view your bill at any time as well as pay it online if you wish. ... See MoreSee Less
Comment on Facebook
🤔🤔
Recently customers brought to our attention that when utilizing the drop box their knuckles would be scraped when opening it overhand. We've corrected this problem so that whether you open it overhand or underhand, there's no damage to your knuckles. Please keep sending in your ideas and suggestions to improve service! ... See MoreSee Less
Comment on Facebook
Yea that did hurt! Lol. Thanks for fixing it!
Thanks! I got mine scraped last time too.
👍👍
Thank you!! 🤩
Please look for this important message enclosed in your electric utility bill this month. Thank you!
merrimaclight.com/merrimac-light-department-15-rate-increase-effective-november-1st-2022/ ... See MoreSee Less
Comment on Facebook
I literally just checked your site for that info today, kudos on a good job keeping the homeowners in town up to speed on news regarding our service.
Connie Farley Whittall