As we head into cooler months, and with energy costs rising, now is a great time to check your home’s energy efficiency. The assessment is free, and you may be eligible for incentives through Mass Save®.
We’re dedicated to informing our customers of the benefits of public power versus investor-owned utilities like National Grid, and one of the major benefits is the difference in cost.
We understand that our customers want to save as much energy as possible to reduce their monthly electric bill. To assist in that effort, MMLD will be handing out free LED light bulbs!
As artificial intelligence reshapes workplaces, two demanding Massachusetts trades still rely on human judgment, technical skill, and physical endurance.
Our very first edition of Watts New! This issue contains billing system changes, resources, safety information, team spotlight, rate comparison and a list of upcoming events!
Beginning January 1, 2027, Merrimac Municipal Light Department will begin charging customers the current U.S. Postal Service mailing rate (currently $0.78) for each mailed paper electric bill. Customers who prefer not to pay this mailing charge are encouraged to...
On May 8th, we gathered at the Merrimac Light garage for a cookout to celebrate Norman DeNault's retirement from the Board of Light Commssioners. We extend our sincere gratitude to Norm for his dedication and commitment to the town of Merrimac for over 29 years as...
Good morning! We have only ONE DAY left until the Customer Satisfaction Survey is closed! Take the survey, let us know how we're doing, and help us win the gold award for service. 🏆
Welcome back to school Merrimac was a big hit! It was a great time at the school interacting with all the kids and parents. We hope all of the kids wear their high visibility safety vests when outside or on their bikes! Have a great year. ... See MoreSee Less
A BIG Thank You to the Merrimac Highway Department! 👏⚡
Merrimac Light would like to extend a huge thank you to the Merrimac Highway Department for the phenomenal job they did clearing the area below and around the power lines at the well field.
Their hard work helps improve access, safety, and reliability for our electric system, and we truly appreciate their time and effort in getting the job done!
We’re grateful to have such a great team working together for the Merrimac community. Thank you! 🇺🇸💪 ... See MoreSee Less
As previously stated, Merrimac Light Department would provide an update once additional information became available regarding the town-wide power outage that occurred on August 18th.
Following discussions with National Grid and review by our engineering consultant, the outage was traced to two fuses associated with a recently installed National Grid metering installation. The fuses were not properly sized for the electrical load they were required to carry under certain system conditions. When Merrimac's backup power supply was called upon during the event, the two fuses operated, resulting in the outage and some customers experiencing “half power” or “single phasing”.
Since identifying the cause, Merrimac Light Department has identified measures that will be implemented to prevent a similar condition from affecting customers in the future. We are also continuing to work with National Grid to review the installation and implement any additional corrective actions that may be appropriate.
We understand that outages of this nature are disruptive and frustrating. We appreciate the patience and understanding of our customers while we worked to determine the cause. Merrimac Light Department remains committed to transparency, reliability, and keeping our community informed.
Have you heard? You can get your 2026 Santa Parade ornaments here at MMLD! $20 each and they are the perfect gift. We are open until 4pm. ... See MoreSee Less
Please be advised that our linemen are on Birch Meadow Rd doing meter change outs today. If you experience an outage it will be very brief. They will knock prior to changing out the meter and if you are not home they will leave a tag on your door explaining what was done. Reach out if you have any question. ... See MoreSee Less
Power outage update: we have requested a formal explanation from National Grid but they were not able to supply full power to our substation earlier. Since they were only able to provide half power, power was shut down until they were able to provide full power again. Once we have a formal explanation, I will share. We apologize for any inconvenience and thank you for your patience and support. - MMLD ... See MoreSee Less
Hello! Urgent request - Would you please take a few minutes and take our Customer Satisfaction Survey? surveys.greatblueresearch.com/s3/8634848-customer-satisfaction-survey we would really appreciate it! Thank you!!! ... See MoreSee Less
surveys.greatblueresearch.com
surveys.greatblueresearch.com
0 CommentsComment on Facebook
Good morning! We have only ONE DAY left until the Customer Satisfaction Survey is closed! Take the survey, let us know how we're doing, and help us win the gold award for service. 🏆
... See MoreSee Less
surveys.greatblueresearch.com
surveys.greatblueresearch.com
0 CommentsComment on Facebook
Welcome back to school Merrimac was a big hit! It was a great time at the school interacting with all the kids and parents. We hope all of the kids wear their high visibility safety vests when outside or on their bikes! Have a great year. ... See MoreSee Less
1 CommentsComment on Facebook
A BIG Thank You to the Merrimac Highway Department! 👏⚡
Merrimac Light would like to extend a huge thank you to the Merrimac Highway Department for the phenomenal job they did clearing the area below and around the power lines at the well field.
Their hard work helps improve access, safety, and reliability for our electric system, and we truly appreciate their time and effort in getting the job done!
We’re grateful to have such a great team working together for the Merrimac community. Thank you! 🇺🇸💪 ... See MoreSee Less
1 CommentsComment on Facebook
As previously stated, Merrimac Light Department would provide an update once additional information became available regarding the town-wide power outage that occurred on August 18th.
Following discussions with National Grid and review by our engineering consultant, the outage was traced to two fuses associated with a recently installed National Grid metering installation. The fuses were not properly sized for the electrical load they were required to carry under certain system conditions. When Merrimac's backup power supply was called upon during the event, the two fuses operated, resulting in the outage and some customers experiencing “half power” or “single phasing”.
Since identifying the cause, Merrimac Light Department has identified measures that will be implemented to prevent a similar condition from affecting customers in the future. We are also continuing to work with National Grid to review the installation and implement any additional corrective actions that may be appropriate.
We understand that outages of this nature are disruptive and frustrating. We appreciate the patience and understanding of our customers while we worked to determine the cause. Merrimac Light Department remains committed to transparency, reliability, and keeping our community informed.
Thank you for your continued support.
Merrimac Light Department ... See MoreSee Less
6 CommentsComment on Facebook
Have you heard? You can get your 2026 Santa Parade ornaments here at MMLD! $20 each and they are the perfect gift. We are open until 4pm. ... See MoreSee Less
2 CommentsComment on Facebook
Please be advised that our linemen are on Birch Meadow Rd doing meter change outs today. If you experience an outage it will be very brief. They will knock prior to changing out the meter and if you are not home they will leave a tag on your door explaining what was done. Reach out if you have any question. ... See MoreSee Less
2 CommentsComment on Facebook
Power outage update: we have requested a formal explanation from National Grid but they were not able to supply full power to our substation earlier. Since they were only able to provide half power, power was shut down until they were able to provide full power again. Once we have a formal explanation, I will share. We apologize for any inconvenience and thank you for your patience and support. - MMLD ... See MoreSee Less
17 CommentsComment on Facebook
Powers out all over town. We are aware and working on it.
6:14 pm- power seems to have been restored. ... See MoreSee Less
109 CommentsComment on Facebook