Customer Contact Information
Stay Connected. Stay Informed. Stay Protected.
Please update your contact information today.
Over the past year, the Merrimac Municipal Light Department has been upgrading our system to smart meters. These new meters allow us to detect outages automatically and provide real-time notifications directly to you — including estimated restoration times.
Instead of you having to report an outage, your meter will immediately alert us and send you a notification.
If you received a postcard from us in the mail, it’s because we currently do not have a valid email address or cell phone number on file for your account. Without this information, we cannot send you outage alerts.
Knowing about an outage — whether you are home or away — allows you to take steps to protect your property and respond quickly if needed.
Your account is incomplete without this critical contact information. Thank you for helping us take this important next step in keeping you informed and connected.